Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, processing times may be slightly extended.
Shipping Times
Estimated delivery times:
- United States: 4–11 business days
- International Orders: 5–15 business days
Delivery times are estimates and may vary due to customs inspections, carrier delays, weather conditions, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and selected shipping method.
Any applicable shipping charges will be displayed before the order is completed.
Order Tracking
Tracking information is available for all shipped orders.
Once your order has been dispatched, you will receive a confirmation email containing your tracking details.
Please allow up to 72 hours for tracking information to become active.
Delays and Lost Packages
While we strive to ensure timely delivery, delays may occasionally occur due to factors outside our control.
If your package has not arrived within the expected delivery timeframe, please contact our support team and we will assist you in locating your order.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for orders delivered to an incorrect address provided by the customer.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: caverix.support@gmail.com